Introduction

This Privacy Policy explains how Astel Systems collects, uses and protects information from visitors who use this website, submit enquiries, contact the store or place order requests.

Information We Collect

• Personal details such as name, phone number, email address, address, area, city, state and pin code when submitted by the customer.
• Product enquiry details such as brand, model, variant, colour, price, page URL and enquiry message.
• Usage information such as product views, enquiry clicks, WhatsApp clicks, call clicks, pages visited, date and time of activity.
• Basic technical information such as IP address, browser type, device type and operating system where applicable.

How We Use Information

• To respond to product enquiries and order requests.
• To confirm product availability, price, offer, delivery or store pickup details.
• To improve product listings, website experience and customer support.
• To maintain enquiry, order request and communication records.
• To prevent misuse, spam, fraud or unauthorized activity.

Data Sharing

We do not sell customer personal information. Customer details may be shared with trusted technology, hosting, communication, analytics or support service providers only where required to operate this website, process enquiries, improve services or comply with legal obligations.

Data Security

We use reasonable security measures to protect customer information from unauthorized access, alteration, disclosure or destruction. However, no method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

Cookies and Tracking

This website may use cookies or similar technologies to improve user experience, analyze traffic, remember preferences and track product/enquiry activity. Visitors may disable cookies in the browser, but some website features may not work properly.

Third-Party Links

This website may contain links to third-party websites, brand websites, social media pages, map services or payment/communication services. Astel Systems is not responsible for the privacy practices or content of third-party websites.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such data is found, reasonable steps will be taken to delete it.

Your Rights

• You may request access to or correction of your personal information.
• You may request deletion of personal information, subject to legal and business record obligations.
• You may opt out of marketing communication where applicable.

Contact

For privacy-related queries, contact Astel Systems at C 7, Tonk Road, Gandhi Nagar Mod, Jaipur, Rajasthan, 302015. Phone/WhatsApp: 9828012200. Email: astelsystems@gmail.com